Environmental Policy

The following policy statement applies to our employees, the goods and services we procure, our direct operations and the goods and services we provide to our customers.

As a manufacturer of vinyl-wrapped doors, Crystal Doors recognises that its activities impact the environment in a number of ways, principally through our use of:

  • Energy
  • Water
  • Materials in the production of goods
  • Machinery and hardware, including manufacturing plant and equipment, and information communication technology (ICT)

In recognising this, Crystal Doors is strongly committed to protecting the environment and continually improving its environmental performance by:

  • Meeting or surpassing all relevant Health, Safety and Environmental legislation and the expectations of our customers, employees and the community at large
  • Minimising the consumption of energy, resources, releases to the atmosphere, water consumption and waste disposal by following best environmental practice wherever possible
  • Ensuring our suppliers and customers are encouraged to support and replicate our environmental commitments
  • Reviewing how we can make further improvements to our environmental performance on a continual basis

In working towards these objectives, we will:

  • Follow the principles of ISO14001 Environmental Management Systems and PAS 2060 Carbon Neutrality, and ultimately go beyond these standards
  • Maintain Forest Stewardship Council (FSC) Chain of Custody and Programme for the Endorsement of Forest Certification (PEFC) Chain of Custody certifications
  • Reduce energy consumption in our operations through investments in energy efficiency, on-site renewable energy generation, electric vehicles and staff awareness
  • Measure and report our carbon footprint for Scope 1 (direct emissions) and 2 (emissions from electricity use) on an annual basis and work towards incorporating Scope 3 (indirect emissions)
  • Reduce waste generation through the recovery and/or reuse of materials used in production where practical
  • Reduce business travel miles through better journey planning, use of ICT and prohibiting business flights
  • Provide carbon literacy training to all staff and encourage employees to walk or cycle to work
  • Prioritise environmental quality and performance in all purchasing decisions where practical
  • Develop products and services which support the circular economy through R&D investment and working with suppliers
  • Promote and disseminate good environmental practice to all stakeholders, including suppliers, customers and the local community
  • Remove poor performing suppliers and customers from supply chain where practical

Sustainable Procurement Policy

The following policy statement applies to the goods and services we procure.


Crystal Doors recognises that we cannot achieve our net zero and sustainability goals alone. The lion’s share of our carbon footprint originates in our upstream supply chain, so ensuring that procurement of goods and services reflects our sustainability priorities is essential.

In recognising this, our purchasing and supplier selection decisions are informed by the following considerations:

  • Minimising our environmental impact through the selection and improved usage of core products
  • Fostering and supporting innovation to develop, test and introduce sustainable solutions that meet our requirements
  • Encouraging the adoption of sustainability best practice in suppliers’ operations and their own supply chains, including full carbon footprint reporting and quantification of the embodied carbon of the core products we purchase
  • Ensuring raw materials are sourced ethically through recognised and credible standards, including FSC and PEFC
  • Working in partnership to achieve our common goals and continually improve sustainability performance

In working towards these objectives, Crystal Doors asks all core suppliers for their own net zero / sustainability pledge to demonstrate that they share our values, including:

  • The supplier’s target year and strategy for net zero, or confirmation of a sustainability strategy
  • A URL link to the supplier’s sustainability plan or relevant webpage, or alternatively a summary of measures taken to improve sustainability/reduce greenhouse gas emissions

If we deem a supplier is failing to make adequate progress on carbon reduction or sustainable development from 2022, we commit to removing them from our supply chain as soon as practically possible.

However, we also recognise that improving our procurement performance is an ongoing process and that our suppliers are important partners in our sustainability journey. We therefore commit to supporting any supply chain partners if they require advice or guidance, with the aim of creating a community of likeminded companies we can work with.

Buying Local

Crystal Doors is also strongly committed to supporting local and independent business wherever possible in our supply chain to maximise Social Value for our region and to minimise our Scope 3 greenhouse gas emissions from the transport of procured goods and services.

We are proud to say that more than half of our core products were sourced from UK-owned businesses operating within 50 miles of our factory in 2020/21.

We commit to ensuring the majority of core products continue to be procured locally and independently wherever possible, and will continue to promote and prioritise buying local in the procurement of all goods and services.

Local Recruitment Policy

Crystal Doors is strongly committed to supporting employment directly within our local community of Rochdale and we are proud that all of our on-site team members are currently local residents living on average within 3 miles of our factory.

We commit to continuing to promote and prioritise Rochdale residents in our recruitment process and encourage local applicants to apply for all roles, while simultaneously ensuring inclusivity for all irrespective of age, gender, disability, race, ethnicity, origin or religion.

The above policies and the actions arising from them are regularly reviewed as part of the business planning process which involves senior management and input from independent experts.